Terms of service

No Refund Policy

At Pretty Girl Palace, we take pride in providing quality products and services. Due to the nature of our items, all sales are final.

ALL SALES ARE FINAL

We do not offer refunds, returns, or exchanges on:

Clothing

Bodysuits

Lingerie

Accessories

Wigs, bundles, or hair products

Beauty and skincare products

Sale or clearance items

Gift cards

Custom or special-order items

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:

Your order number

Clear photos of the item and packaging

Once reviewed, we may offer a replacement, exchange, or store credit if approved.

SHIPPING

Pretty Girl Palace is not responsible for:

Lost or stolen packages

Shipping delays caused by carriers

Incorrect shipping addresses entered at checkout

Please double-check your shipping information before placing your order.

CHARGEBACKS

Fraudulent chargebacks or disputes filed after receiving products or services will be investigated and may result in refusal of future service.

CONTACT

For questions regarding your order, please contact:

Email: prettygirl850@gmail.com

Website: https://prettygirlpalace850.com

Thank you for shopping with Pretty Girl Palace.