Refund policy

Pretty Girl Palace – No Refund Policy


At Pretty Girl Palace (https://prettygirlpalace850.com?utm_source=chatgpt.com), we strive to provide high-quality products and excellent customer service. Due to the nature of our products and services, all sales are final.


ALL SALES ARE FINAL


We do not offer refunds, returns, or exchanges on:


Clothing

Bodysuits

Lingerie

Accessories

Wigs, bundles, or hair products

Beauty/skincare products

Sale or clearance items

Gift cards

Custom or special-order items


DAMAGED OR INCORRECT ITEMS


If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:


Your order number

Clear photos of the item and packaging


Once reviewed, we may offer:


A replacement item

Store credit

An exchange (if approved)


Claims made after 48 hours may not be accepted.


SHIPPING POLICY


Pretty Girl Palace is not responsible for:


Lost or stolen packages

Delays caused by shipping carriers

Incorrect addresses entered at checkout


Please ensure your shipping information is accurate before placing your order