Policies

STORE POLICIES

Final Sale Policy

 

 

All sales at Pretty Girl Palace are FINAL SALE.

 

Due to the nature of our products, we do not offer refunds, returns, or exchanges under any circumstances. Please review your order carefully before completing your purchase.

Order Changes & Cancellations

 

 

 

Once an order has been placed, no changes, cancellations, or address updates can be made. This includes changes to product selection, shipping method, or delivery address.

 

Shipping Policy

 

 

 

Orders are processed and shipped promptly. Once your order has been shipped, Pretty Girl Palace is not responsible for any lost, stolen, or damaged packages.

 

All packages are shipped via USPS and are fully insured. If your package is lost or stolen after shipment, customers must contact USPS directly to file a claim. We highly recommend reaching out to USPS as soon as possible to ensure timely resolution.

Lost or Stolen Packages

 

 

 

Pretty Girl Palace is not responsible for lost or stolen packages once they have been marked as delivered by USPS. Any issues regarding delivery must be handled directly with the shipping carrier.

 

In-Store Purchases

 

 

 

All in-store purchases are final sale. Please inspect your items before leaving the store.

 

Acceptance of Terms

 

 

 

By completing your purchase with Pretty Girl Palace, you acknowledge and agree to all policies listed above.

 

Thank you for shopping with Pretty Girl Palace. We truly appreciate your support.